Hello Sam,
Hubgets brings together technology that makes desk-phones redundant and gives you access to free telephony. :)
WebRTC is one of the technologies used in Hubgets, enabling the user to do Real-Time Communications (RTC), bundling text, voice and video in a single package, in the browser. You don’t have to install a separate app – it works in a typical web browser like Chrome or Firefox. More on what we studied in terms of habit and what we have implemented in Hubgets, here:
https://www.hubgets.com/blog/teamwork-sans-email-meetings-and-phones/